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Find answers to common questions about our Do Not Disturb platform and services.

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Frequently Asked Questions

Find answers to common questions about our platform and services.

What is TrueDND?

General

TrueDND is a platform that helps you manage your Do Not Disturb preferences for marketing calls and messages.

We connect users with relevant business offers while respecting your communication preferences.

How do I register on TrueDND?

Registration

You can register by providing your phone number, email, and creating a password.

We will send OTP verification codes to both your phone and email to verify your account.

How does the DND feature work?

Features

When you enable DND, you will not receive marketing calls or messages.

You can selectively enable specific categories of offers that interest you while keeping DND active for others.

Can I choose specific categories for offers?

Features

Yes! You can select specific categories like loans, insurance, credit cards, etc. that interest you.

This way, you only receive relevant offers while blocking unwanted marketing communications.

How do I reset my password?

Account

Click on "Forgot Password" on the login page, enter your phone number or email.

We will send you an OTP to reset your password.

Is my personal information safe?

Privacy

Yes, we take data privacy seriously. Your personal information is encrypted and stored securely.

We do not share your data with third parties without your explicit consent.

How can businesses register on TrueDND?

Business

Businesses can register by providing their business details, contact information, and verifying their account.

Once verified, they can create offers and target users who have opted in for their category.

What types of offers can I receive?

Features

You can receive offers for loans, insurance, credit cards, investment opportunities, education courses, travel packages, and more.

You have full control over which categories you want to receive offers for.

How do I contact customer support?

Support

You can contact our customer support through the contact form in the app.

Email us at support@truednd.com, or call our helpline during business hours.

Can I delete my account?

Account

Yes, you can delete your account by contacting our support team.

Please note that this action is irreversible and all your data will be permanently removed.