Privacy Policy
Effective Date: January 1, 2025
Last Updated: January 1, 2025
Introduction
At TrueDND, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us. This includes personal information like your name, email address, phone number, and payment information.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and communicate with you about products, services, and promotions.
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with trusted service providers who assist us in operating our website and conducting our business.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, but disabling cookies may affect your experience on our website.
6. Your Rights and Choices
You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us. To exercise these rights, please contact us using the information provided below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We will take appropriate measures to ensure that your personal information receives adequate protection in accordance with applicable data protection laws.
10. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
11. Marketing Communications
With your consent, we may send you marketing communications about our products and services. You can opt out of these communications at any time by following the unsubscribe instructions included in each email.
12. Account Information
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Please notify us immediately of any unauthorized use of your account.
13. Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.
14. Legal Compliance
We may disclose your information if required by law or if we believe that disclosure is necessary to protect our rights, protect your safety or the safety of others, or investigate fraud.
15. Mobile Applications
If you use our mobile applications, we may collect additional information such as device identifiers, location data (with your permission), and usage analytics to improve our mobile services.
16. Social Media Integration
Our services may integrate with social media platforms. When you connect your social media accounts, we may collect information from those platforms in accordance with their privacy policies and your privacy settings.
17. Analytics and Performance
We use analytics tools to understand how our services are used and to improve performance. These tools may collect information about your usage patterns and preferences.
18. Geographic Restrictions
Our services may not be available in all countries or regions. We reserve the right to restrict access to our services based on geographic location and local laws.
19. Data Breach Notification
In the event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable laws and regulations.
20. Privacy Rights for Residents of Certain Jurisdictions
If you are a resident of California, the European Union, or other jurisdictions with specific privacy laws, you may have additional rights regarding your personal information. Please contact us for more information about these rights.
21. Automated Decision Making
We may use automated systems to make decisions about your eligibility for our services or to personalize your experience. You have the right to request human review of automated decisions that significantly affect you.
22. Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.
23. Dispute Resolution
Any disputes arising from this Privacy Policy will be resolved through binding arbitration in accordance with the rules of the Indian Arbitration and Conciliation Act, 2015, with the seat of arbitration being Chennai, Tamil Nadu, India.
24. Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: support@truednd.in
Phone: +91-7904761209
Address: Chennai, Tamil Nadu, India